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Legal

Privacy Policy

Last updated: May 25, 2026

This Privacy Policy describes how BCX Solutions, LLC ("BCX Solutions," "we," "us," or "our") collects, uses, and protects information you provide when you visit our website at teambcx.com or any related domains (collectively, the "Site"). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information only when you choose to submit it through our contact form. This includes:

  • Identifiers — first name, last name, work email address, and company name
  • Inquiry details — the service category you select and any message content you provide

We do not require you to create an account, and we do not collect payment information through the Site.

Automatically collected information

When you visit the Site, our hosting provider may automatically log standard technical information such as your IP address, browser type, referring page, and timestamps. This information is used for security, troubleshooting, and basic traffic measurement, and is not used to identify individual visitors.

Cookies and tracking

The Site does not use first-party advertising or analytics cookies. Some third-party resources that load on the Site (described below) may set cookies or process limited technical data; you can manage cookies through your browser settings.

2. How We Use Your Information

We use the information you submit for the following purposes only:

  • To respond to your inquiry and provide the services or information you requested
  • To follow up about a potential engagement or consultation
  • To maintain records of business communications
  • To protect the security and integrity of the Site
  • To comply with applicable legal obligations

We do not sell your personal information, and we do not use it for targeted advertising or for any purpose other than those listed above.

3. Legal Bases for Processing (EEA / UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR / UK GDPR:

  • Consent — when you voluntarily submit your information through the contact form
  • Legitimate interests — responding to inquiries, maintaining the security of the Site, and operating our business, where these interests are not overridden by your rights
  • Legal obligation — where we are required to retain or disclose information by law

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:

  • Service providers — hosting, email, and similar vendors that help us operate the Site and respond to inquiries, under written confidentiality obligations
  • Legal compliance — when required by law, subpoena, or to protect our rights, property, or safety
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

5. Third-Party Services Used on the Site

The Site loads certain third-party resources to function properly. These providers may process your IP address and basic technical data under their own privacy policies:

  • Google Fonts (fonts.googleapis.com) — web font delivery
  • unpkg / cdnjs — open-source icon and script libraries
  • Vercel — Site hosting and content delivery

6. International Data Transfers

BCX Solutions is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for international transfers of personal data from the EEA or UK.

7. Data Retention

We retain contact-form submissions only as long as reasonably necessary to respond to your inquiry, maintain ordinary business records, and comply with applicable legal requirements. When information is no longer needed, we delete or securely archive it.

8. Your Rights

EEA / UK residents

Subject to applicable law, you have the right to access, correct, delete, or restrict our processing of your personal information; to object to processing; to data portability; and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority.

California residents (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what categories and specific pieces of personal information we have collected about you
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of any "sale" or "sharing" of personal information — we do not sell or share personal information as those terms are defined under California law
  • Not receive discriminatory treatment for exercising your rights

Categories of personal information collected in the past 12 months: identifiers (name, email, company) and content of communications you choose to send us.

How to exercise your rights

To exercise any of these rights, email us at sales@teambcx.com. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling certain requests.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

10. Children's Privacy

The Site is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be highlighted on the Site or communicated by other reasonable means.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

BCX Solutions, LLC
Email: sales@teambcx.com

BCXSolutions
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