The Team
We are a team of technical experts with deep expertise in early stage startup go-to-market motions as well as enterprise level process optimization.
Graham Empey
Graham is a seasoned problem solver with a proven track record in spearheading and founding technical implementation teams at SaaS startups. Moving from an education tech startup into the world of AI software for customer support, he's gained diverse experience with a specialty in customer service.
Having worn many hats from a support escalation point and help desk admin to an implementation engineer deploying AI software for clients, Graham has worked through many unique customer support challenges at both startups and enterprise corporations. With a customer-first approach to technical problem solving, he will help any organization keep their customers happy.
Gus Zeidman
Gus is a tenured Sales Operations Manager known for his expertise in streamlining business processes and leveraging technology to propel organizations to new heights.
As a Certified Salesforce Administrator, Gus possesses an unmatched ability to unlock the full potential of Salesforce, transforming it into a strategic asset for driving sales success. With dozens of extensive Salesforce implementations completed for teams of all sizes and verticals, Gus can reinvent any struggling instance.
Prior to his role in Sales Operations, Gus served as an implementation partner, making him intimately familiar with the challenges businesses face in adopting and optimizing their tech stacks. His proficiency with Outreach.io and similar sales engagement platforms earned him the status of a true "rockstar" in the world of sales automation.
Dan Rosen
Coming from a background in generative AI for customer support automation, Dan recognizes the significance of aligning precise technological strategies with distinct business challenges. Before his venture into customer support, he served as an engineering and operations professional in the financial industry. In this capacity, he played a crucial role in automating futures trading and clearing flows, highlighting his expertise in implementing advanced technological solutions within a high-stakes financial environment.
Dan's track record of success in implementing advanced technologies makes him a valuable asset in the dynamic and evolving landscape of AI-driven solutions.